Your Brand Should Be More Like the Vikings
In the spirit of full disclosure, you should know I’m writing this post because I lost a bet with Kyle Jameson aka @memyworld. He’s a Vikings fan and I’m a Bengals fan. Nevertheless, I stand behind everything I’ve got to say in this post. Kyle has a nice music blog called “Me. My World.”
Before you get the wrong idea – I don’t think your brand should set out in longboats conquering land masses while sipping mead from the skulls of your enemies. On the other hand, I’m not totally against you hiring a guy named Björn Ironside to manage your brand identity.
We’re talking about the NFL’s Minnesota Vikings. You know, the team of burly guys wearing purple and being led by your grandpa at Quaterback. All kidding aside, the Vikings have built one of the most intelligent and passionate fan bases in all of sports. You might argue that it’s easy to build a fan base for the 2nd most successful NFL franchise of all-time, but every year since the merger in 1970 has ended in disappointment.
So, how do you keep a fan base happy, involved, and satisfied when your team fails to meet high expectations?
They may not always be the greatest football team, but the Minnesota Vikings are made up of excellent personas and intriguing stories.
Like me, you might not remember much about the 1998 season. But bring it up to a Vikings fan and they’ll cringe. Gary Anderson, who was about 40 at the time, didn’t miss a field goal all regular season. It was probably the player story of the year. The Vikings were favored to go to the Superbowl…until Anderson missed his first and only field goal of the year in the NFC championship game on the last play of regulation. The Vikings lost in overtime. The fans took on the mantra that they would have won if not for that one field goal. Next year would be their year…but it wasn’t.
If you are a sports fan at all, you know and fear The Mullet and you can’t help but stare in awe at The Williams Wall. The Vikings are characters and the fans love it. Over the past few years, the Vikings have built the persona of A.P. as the hardest hitting back in the league and this year saw the arrival of the missing piece of the puzzle – Old Man Gunslinger Favre.
There is no doubt that Vikings fans will be disappointed with anything less than a Superbowl victory, but nobody will walk away from this season saying the management didn’t try. The Vikings’ management finds a way to give the fans what they want. From the outside, fans can see that they manage like they want to win.
So, why should your brand be more like the Vikings? Because they build characters with fascinating stories and they give their consumers what they need to maintain a positive relationship. The team doesn’t need to win for fans to keep coming back for more.
